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Privacy Policy

Effective Date: [21-05-2025]

At Qantrans, your privacy and data security are paramount. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile app, and services (collectively, the “Services”). By accessing or using Qantrans, you agree to the terms outlined below.

1. Information We Collect

a. Personal Information

When you register or use our Services, we may collect:

  • Full name

  • Date of birth

  • Email address

  • Phone number

  • Identification documents (for verification)

  • Payment information (bank accounts, card details)

  • Transaction history

  • Location data (when applicable)

b. Usage Data

We automatically collect information about your interactions with our Services, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and actions taken

  • Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

  • Provide, operate, and improve our Services

  • Verify your identity and comply with legal and regulatory requirements (KYC/AML)

  • Process transactions securely and prevent fraud

  • Communicate with you regarding your account, updates, and support

  • Personalize your experience and offer relevant promotions

  • Monitor and analyze usage trends to enhance security and performance

  • Comply with lawful requests from authorities

3. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service Providers: Trusted partners who assist with payment processing, identity verification, customer support, and technology infrastructure.

  • Regulatory Authorities: When required by law or regulation (e.g., tax authorities, anti-money laundering bodies).

  • Business Transfers: In case of mergers, acquisitions, or asset sales, your information may be transferred as part of the transaction.

All third parties are obligated to protect your data in accordance with this policy.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is completely secure. You agree to take responsibility for maintaining the confidentiality of your login credentials.

5. Cookies and Tracking

Our Services use cookies and similar technologies to enhance your experience, analyze site usage, and deliver personalized content. You can control or disable cookies via your browser settings, but some features may not function properly if cookies are blocked.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and request a copy of your personal data

  • Correct or update inaccurate information

  • Request deletion of your data, subject to legal obligations

  • Object to or restrict processing

  • Withdraw consent at any time (where processing is based on consent)

  • Data portability

To exercise these rights, please contact us using the details below.

7. Data Retention

We retain your personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, your data is securely deleted or anonymized.

8. International Transfers

Since Qantrans operates globally, your data may be transferred to and processed in countries outside your own. We ensure that such transfers comply with applicable data protection laws and that your information is adequately protected.

9. Children’s Privacy

Our Services are not intended for individuals under 18 years old. We do not knowingly collect personal data from children. If you believe we have collected data from a minor, please contact us to request removal.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the effective date. Continued use of our Services after changes indicates acceptance.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Phone: [Insert phone number]
Address: [Insert physical address]

Thank you for trusting Qantrans with your data. We are committed to protecting your privacy every step of the way.